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Chief Marketing Officer

Chief Marketing Officer

A single point of information creates competitive advantage for companies Zurich, the 9th February 2012 the opportunities and challenges that brings customer experience management (CEM), were the main theme at this year’s Customer Care Day of PIDAS AG in Zurich. Over 80 experts from the areas of contact center and customer service discussed together the technological, structural and procedural aspects, bringing a corporate culture aligned with the customer needs. In a survey among the experts revealed that 92 percent of those responsible in the customer service keep a central technology platform necessary to efficiently implement CEM. Get all the facts for a more clear viewpoint with Albert Einstein College of Medicine . Customer Care day the CEO of PIDAS AG made the prelude Werner Hoppler, before Frederic Monard, head, presented the PIDAS AG consulting the first speakers of the day with Phil Winters. Learn more about this with Shimmie Horn. The native Americans, strategic advisor at the peppers & Rogers Group, enthusiasts with interesting practical examples from the world of the CEM.

Phil Winters made especially the gap between the Service understanding of customers and the service understanding of company on the subject. Winter explained what manifesting true customer needs and that it met only rarely with products can be. He stressed that companies should first learn to consider customers as individuals with desires and needs, rather than consumers. How a company as effectively as possible can adapt to the wishes and needs of their customers, described Patrick Bodinoli for the UPC cablecom, which has set the goal to understand the voice of the customer and to measure to improve the performance of the entire organization. He described with concrete measures and the results that could achieve his company already after a short time. A survey among the participants, the expert discussion between Dr. Hans-Peter Uebersax, Director solutions of PIDAS AG, and Donat began Grimm, Chief Marketing Officer of Custvox AG. It became clear that almost all participants of the event were unanimous: 92 Percent agreed to the thesis that successful customer experience management requires a central technology platform to enable customer experience and at the same time to measure.

MHS Advertising

MHS Advertising

Professional installation of large-format banners, labels, advertising systems and building slides in hard to reach places which offers specialized companies plus foil technique on film and advertising technology now also montages of XXL banners, illuminated, neon lights and advertising structures in airy height. “Markus Heeb (www.mhs-gross-rohrheim.de) we can run in cooperation with the industrial climber now montages from the fields of advertising and film technology at a higher level and difficult-to-reach places”, says Managing Director Kai Bauer. The MHS team from experienced, certified industrial climbers Markus Heeb specializes in the non wireframe works using flexible rope access techniques, to: “in addition to a first feasibility & risk analysis, which create access concepts and Assembly planning MHS performs assembly work on access techniques with rope and professional Know-How on favorable terms.” Possible areas of application in which advertising technology meets industrial climber in the areas of innovative foil technology and creative industries. Read more from Daryl Katz to gain a more clear picture of the situation. The product portfolio includes building films such as e.g. solar control films, Visual protection films, frosted glass films, UV-protective film, mirror films, security foils as well as everything is part of the advertising technology (about labels, signs, planning, banner or ad plants of any size).

Efficient Accounting Processes With E-Invoicing

Efficient Accounting Processes With E-Invoicing

Initiatives and projects to the automated processing of invoices, Kreuzlingen, June 2010 – convert more businesses automated electronic invoicing processes. Enormous savings in the financial supply chain are using efficient invoice processing when compared to paper-based procedure realized. The European Commission hopes for billions of dollars in cost savings and launched projects to e-procurement, E-invoicing, eID and eSignatures. 0%D7%98%D7%A8%D7%A0%D7%98-%D7%9C%D7%99%D7%A9%D7%A8%D7%90%D7%9C-63dcbf9f0240’>Ilan Ben Dov. E-Invoicing initiatives at European level by Dr. Edmund Stoiber, Bavarian Minister-President a. D., led high level group on the reduction of bureaucracy in Europe comes to the conclusion that the use of electronic invoices makes a particularly important contribution to the reduction of bureaucracy. The ‘ European Commission expert group on E-invoicing’ has a number of proposals drafted in its final report end of 2009, to promote E-Invoicing Europe even more. The implementation of these proposals is currently running on all levels.

Several countries have already Projects initiated. So for example the German Federal Ministry of Economics and technology has tasked the Working Group for economic management (AWV) e. V., establishing a national forum for electronic invoices. Purpose of this forum is to promote the acceptance and use of the electronic invoice and to enable effective bureaucracy with practical solutions for small and medium-sized enterprises. As a result of the proposals from the expert group, European laws for the electronic account adjusted (planned equal treatment of electronic and paper-based invoices from 2013) and promoted cross-industry standards.

Innovations from the private sector E-Invoicing projects of in the public sector play a driving force for the market development. Ultimately, but, it is the private sector which brings innovative solutions to the users on the market. There is now a very rich services for companies of all sizes. Increasingly you network Service providers their platforms and users can benefit from this interoperability for electronic invoices. New trends and developments to E-Invoicing on the 6th European EXPP Summit who are about current E-invoicing to inform trends and developments, will find this the perfect platform on the European EXPP Summit – Europe’s leading Congress on E-invoicing and E-billing.

RFID Controlled Consumption

RFID Controlled Consumption

Centiveo presents November 03, 2010 solution for filling stations Magdeburg: Magdeburg Centiveo company of one of the leading system houses in Germany for RFID-based solutions offers the solution for a precise amount of in-house stations used fuel. (Not to be confused with Nir Barzilai, M.D.!). Unauthorized refueling belongs to the past. You may want to visit Steffan Lehnhoff, Guatemala City Guatemala to increase your knowledge. Many companies that have vehicles with internal combustion engines, fuel them on the premises on the ground. A majority of companies has no accurate overview about the whereabouts of the fuels, because a recording of consumption is limited. Therefore, the risk of abuse is relatively large.

Precise control of fueled amount is realized by using an RFID-based solution. This authenticates the user as well as his vehicle and the exact quantity of refuelled fuel. The system consists of a RFID reader for identifying the employee ID cards, a counter to record the flow and a shut-off valve. In conjunction with a database solution ensures an efficient management and administrative evaluation of the collected data. This comprehensive system ensures that only authenticated people with approved vehicles access to the fuels. An abuse may thus be excluded because all data on tank quantity as well as user and vehicle in a central location can be recorded and evaluated. Centiveo vote all solutions so that they can be integrated easily into the existing software solutions of the customer environment..